How can we help?

We're here to help you get the most out of HEIC Killer.

Email Support

Get a response within 24 hours.

support@heiclocal.com →

Live Chat

Coming soon for Pro users.

Frequently Asked Questions

Is it really offline?

Yes. We use WebAssembly technology to process images directly in your browser. Your photos correspond to 0 network requests.

My license key isn't working

Please verify you've copied the key exactly from your email. If issues persist, email us at support@heiclocal.com with your order ID.

Does it support Windows/Mac?

HEIC Killer works on any desktop where Google Chrome or Microsoft Edge is installed, including Windows, macOS, and Linux.

What happens to my data?

Nothing. We don't see it, we don't store it. It stays on your computer.